www ck44 Privacy Policy

1 Types of Information Collected

Certain personal information is collected as needed for account registration and service delivery on the www ck44 platform. The main types of information collected are listed below:

1.1 Information Provided Directly

When you create an account on www ck44, make a deposit, or contact the support team, you voluntarily provide the following information:

• Full name and date of birth
• Email address and mobile number
• bKash, Nagad or Rocket mobile number (for transaction purposes)
• Account username and password (stored in encrypted form)
• Documents submitted for identity verification (where applicable)

1.2 Automatically Collected Information

Some technical information is collected automatically while browsing the site. This information does not directly identify any individual, but helps improve the quality of the service:

• Device type, operating system and browser version
• IP address and approximate location
• Time of entry and exit from the site
• Pages visited and click patterns
• Session-related cookies and similar technologies

1.3 Transaction Information

Deposit and withdrawal information is recorded to ensure financial security and provide accurate service. This includes the transaction amount, method (bKash, Nagad, Rocket) and time.

2 Purpose of Using Information

www ck44 uses collected information only for defined purposes. No information is used unnecessarily or for unauthorised purposes. The main purposes of use are described below:

• Account Management: Confirming membership, verifying login and sending OTPs.
• Financial Transactions: Ensuring deposit and withdrawal processing and preventing fraud.
• Service Improvement: Analysing user experience to improve the platform.
• Support: Resolving issues via live chat and email.
• Security Monitoring: Detecting and preventing suspicious activity.
• Relevant Communications: Sending bonus offers, updates and important notices (on a consent basis only).
• Age Verification: Confirming that all users are aged 21 or above.

3 Data Storage and Security

www ck44 gives the highest priority to the security of your information. The following technical and administrative measures are in place:

3.1 Technical Security

• All data is transferred using SSL encryption technology.
• High-grade hashing algorithms are used to store passwords.
• Multi-layer security controls are in place for server access.
• Regular security audits and updates are conducted.

3.2 Data Retention Period

Information is retained for as long as your account is active and as required to provide the service. Even after an account is closed, certain information may be kept for a defined period due to legal obligations or dispute resolution needs. Once that period has passed, information is securely deleted or anonymised.

4 Sharing Information with Third Parties

www ck44 does not sell your personal information to third parties for commercial purposes under any circumstances. However, limited information may be shared in specific situations:

4.1 Service Providers

Only the necessary information is shared with trusted service providers who assist with payment processing (such as bKash, Nagad, Rocket), technical infrastructure and security monitoring. These providers are also bound to follow the same standard of privacy rules.

4.2 Legal Obligations

Information may be shared with competent authorities as required by a court order, a lawful request from an investigative body, or fraud prevention needs. In such cases, every effort will be made to notify you in advance wherever possible.

4.3 Business Changes

If there is a significant change in the ownership of www ck44, user information may be transferred to the new operator; however, the standards of this privacy policy will continue to apply.

5 Cookies and Tracking Technologies

The www ck44 website uses cookies and similar tracking technologies. These technologies help improve your experience on the site and deliver effective service.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security.
• Functional Cookies: These save your preferences such as language, theme and remember-me settings.
• Analytics Cookies: These are used to analyse site traffic and usage patterns.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

6 User Rights

www ck44 believes every user has full rights over their own information. You may exercise the following rights:

• Right to Access: You may ask to know what information we hold about you.
• Right to Correction: You may request that incorrect or incomplete information be corrected.
• Right to Deletion: Subject to certain conditions, you may request that your information be deleted.
• Right to Restrict Processing: You may request that the use of your information for a particular purpose be paused.
• Right to Opt Out of Marketing Communications: You may stop promotional emails or messages.

To exercise these rights, contact our support team. Our 24/7 live chat and email support is available in both Bangla and English. Please also read our responsible gaming guidelines to ensure responsible use.

7 Protection of Children and Minors

www ck44 strictly does not provide services to anyone under the age of 21. Age is verified at registration, and if an account belonging to a minor is identified, it is closed immediately.

If a parent or guardian believes their child has created an account on www ck44, they are requested to notify our support team without delay. We will resolve the matter promptly and the relevant information will be permanently deleted.

8 International Data Transfers

www ck44 servers may be located in various countries. Even if your information is transferred outside Bangladesh, the same standard of protection is maintained. It is verified whether adequate data protection measures are in place in the countries to which information is transferred.

Due to providing services in multiple countries, game software providers (such as PG Soft, Pragmatic Play, JILI, Evolution and others) may have access to limited technical data; however, this data is never sufficient to identify any individual personally.

9 Policy Changes

www ck44 reserves the right to update this privacy policy as needed over time. For any significant changes, a notice will be sent to the registered email address or a clear notice will be posted on the site.

Continued use of the site after any changes will be considered acceptance of the updated policy. To learn about the overall terms of our service, you may read the About Us page, where the platform's values and goals are discussed in detail.

10 Contact

If you have any questions or concerns about this privacy policy, contact the www ck44 support team. Our support is available seven days a week, twenty-four hours a day:

• Live Chat: Get instant help from the chat icon at the bottom right corner of the site.
• Email: [email protected]

Our support team is able to respond in both Bangla and English. You can also visit our Frequently Asked Questions (FAQ) section for answers to common queries.